Check-in is from 2:00 PM and check-out is by 10:00 AM. We use a self check-in system with physical keys and fobs — you'll receive detailed access instructions via email before your arrival. There's no reception desk, so you can arrive at any time after 2 PM without needing to coordinate with staff.
The minimum stay is 7 nights for corporate and OTA (online travel agency) bookings, and 28 nights for student bookings. For corporate clients, we offer flexible terms that can be adjusted as your project timeline evolves.
Every apartment is fully furnished and includes: queen bed in each bedroom, full kitchen with dishwasher, microwave, cookware and utensils, in-unit washer and dryer, smart TV with streaming apps, high-speed WiFi, air conditioning, dedicated work desk, quality linen and towels, and a private balcony. You also have access to the resort pool, outdoor cinema, BBQ areas, and landscaped gardens.
Yes, secure undercover parking is available at $70 per week. Spaces are subject to availability and should be requested at the time of booking. Street parking is also available in the surrounding area.
We provide high-speed WiFi included in every apartment at no extra cost. The connection is reliable and fast enough for video conferencing, streaming, and remote work. It's suitable for work-from-home setups and online study.
A thorough clean is provided between guest stays. For ongoing stays, optional services are available: weekly apartment cleaning at $110 per clean, and linen/towel changes at $45 per change. These can be arranged through management.
No, pets are not permitted at Kingstreet Residences. This policy applies to all buildings and apartment types without exception.
Key replacement costs $220 and fob replacement costs $88. These fees cover the cost of rekeying/reprogramming for security purposes. We strongly recommend keeping your keys and fobs in a safe, consistent location.
The bond is equivalent to 4 weeks' rent, held in an RTA (Residential Tenancies Authority) trust account for the duration of your stay. The bond is fully refundable at the end of your tenancy, subject to the condition of the apartment and any outstanding charges.
We accept bank transfer and WeChat Pay. Corporate clients can arrange consolidated monthly invoicing with tax invoices and expense-ready receipts. Credit card payments may be available for OTA bookings through the booking platform.
Student bookings require 14 days' notice for cancellation. OTA and short-stay bookings require 5 days' notice, with a 50% cancellation fee if cancelled within the notice period. Corporate bookings have flexible cancellation terms — contact us to discuss your specific requirements.
Yes. Late payment fees are structured progressively: $50 for the first late payment, $100 for the second, and $200 for subsequent late payments. We recommend setting up automatic bank transfers to avoid any issues.
Day guests are welcome at Kingstreet Residences. Overnight guests must be registered with management in advance. Unregistered overnight guests may incur additional charges. This policy helps us maintain security and comfort for all residents.
Yes. We offer competitive volume pricing for multi-unit bookings and extended stays. Rates improve with longer commitments and more units booked. We also provide dedicated account management, simplified invoicing, and flexible terms. Contact us at [email protected] or visit our Corporate Stays page for more information.
Absolutely. We're already housing construction teams working on Olympic-related infrastructure projects. Our location in Bowen Hills is walking distance from the RNA Showgrounds precinct and well-connected to all major Olympic venue sites including Victoria Park, The Gabba, and Cross River Rail. We can block-book apartments for project teams of any size — get in touch to secure your allocation early.